Refund & Return Policy
At Haus of Belle™, customer satisfaction is important to us. Due to the hygienic nature of our products, all sales are final.
All Sales Are Final
We do not offer refunds, returns, exchanges, or cancellations once an order has been placed.
Please carefully review your order details, including product type, texture, length, quantity, and shipping address before completing your purchase.
Damaged, Defective, or Incorrect Items
Customers must inspect their order upon delivery.
If you receive a damaged, defective, or incorrect item, you must contact us within 24 hours of delivery at hello@shophausofbelle.com with:
- Your order number
- A description of the issue
- Clear photographs of the product and packaging
Failure to report an issue within 24 hours may result in denial of the claim.
Upon review, Haus of Belle™ may, at its sole discretion, provide a replacement product if the claim is verified.
Products that have been opened, installed, worn, washed, brushed, combed, colored, bleached, cut, altered, or otherwise modified are not eligible for replacement.
Returns & Exchanges
For health, safety, and hygiene reasons, we do not accept returns or exchanges on any hair extensions, closures, frontals, wigs, or related hair products.
Shipping Issues
Haus of Belle™ is not responsible for shipping delays, lost packages, stolen packages, or carrier-related delivery issues once an order has been transferred to the shipping carrier.
Customers are responsible for providing an accurate shipping address at checkout.
Payment Disputes
By placing an order, customers agree to contact Haus of Belle™ first regarding any order concerns before initiating a payment dispute.
Haus of Belle™ reserves the right to contest any chargeback filed for an order that was properly processed, shipped, and delivered.
Contact Us
For questions regarding your order, please contact: hello@shophausofbelle.com
