Shipping policy

Thank you for shopping with Haus of Belle™. We are committed to delivering premium luxury hair extensions with exceptional quality, care, and service.

As we continue expanding our ready-to-ship inventory based on our customers' favorite products, delivery times will continue to improve. Our goal is to get your order to you as quickly as possible while maintaining the quality and care that define Haus of Belle™.

Please review our Shipping Policy carefully before placing your order.

Order Processing & Delivery

At Haus of Belle™, we take pride in providing premium luxury hair extensions. To ensure every order meets our quality standards, all orders are subject to payment verification, inventory availability, and fraud-prevention review. Business days are Monday through Friday and exclude weekends and federal holidays.

Please allow approximately 12–20 business days for your order to be processed, fulfilled, shipped, and delivered.

Order Confirmation & Tracking

After your order is placed, you will receive an order confirmation email.

Once your order has shipped, you will receive a shipping confirmation email containing tracking information. Please allow up to 48 hours for tracking information to update after shipment.

Shipping Delays

While we strive to meet all estimated delivery timeframes, delivery dates are estimates only and are not guaranteed.

Delays may occur due to:

High order volume
Carrier delays
Severe weather conditions
Holidays
Customs processing
Natural disasters
Other circumstances beyond our control

Haus of Belle™ is not responsible for shipping delays caused by the carrier or events outside of our reasonable control.

Shipping Address Accuracy

Customers are responsible for ensuring that all shipping information provided at checkout is complete and accurate. Haus of Belle™ is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned due to an incorrect address, additional shipping fees may be required before the order can be reshipped.

Lost, Stolen, or Misdelivered Packages

Once an order has been transferred to the shipping carrier, responsibility for delivery rests with the carrier.

Haus of Belle™ is not responsible for:

Lost packages
Stolen packages
Misdelivered packages
Delivery delays
Carrier errors

Customers are encouraged to monitor tracking information and contact the shipping carrier directly regarding delivery concerns.

International Orders

International customers are responsible for any customs duties, taxes, import fees, brokerage fees, or other charges imposed by their country. Haus of Belle™ is not responsible for customs delays or additional charges incurred after shipment.

Refused or Undeliverable Packages

Packages refused by the customer or returned as undeliverable due to an incorrect address may be subject to additional shipping charges before reshipment. All sales are final, shipping charges are non-refundable.

Policy Updates

Haus of Belle™ reserves the right to modify this Shipping Policy at any time without prior notice. Any changes will become effective immediately upon posting to our website.